Hospice Service
We are now taking client referrals for the Highlands Community Hospice Service (HCHS).
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The HCHS is a volunteer-based palliative care program offering compassionate care and practical volunteer support to individuals with life-limiting illnesses and conditions, and their caring community.
Operating alongside, and in collaboration with, existing palliative care and other services, the program aims to fill gaps in support, reducing the burden on carers and service providers. Volunteer services are flexible and person-centred, tailored to meet the unique needs of each client and their caregivers.
This service is be based in the New England region of NSW, including Armidale, Uralla, Walcha, and Guyra and surrounding areas.
Referrals
​We accept referrals from any service provider, including GPs, hospitals, palliative care teams, and home care support providers. Community members are also welcome to self-refer – a professional referral is not required. If you or someone you know could benefit from our service, please get in touch.
What do our volunteers do?
The primary role of a hospice service volunteer is to provide direct support to clients living with a life-limiting illness or condition, and their carers. Volunteers provide care that encompasses emotional, psychological, social and practical support to the client and carers. Generally, this care is provided in the client’s residence.
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While ‘companionship and connection’ is the primary focus, volunteers may also assist with a variety of practical tasks such as with home help, appointments, respite care, legacy projects, and grief and loss support.
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Depending on needs and availability, volunteers may provide 1-3 hours per week at a mutually agreed time.
What is the Process?
​Once a referral is received, we'll get in touch, and our Volunteer Coordinator meets with the potential client (and carer/s) to understand their needs and discuss the HCHS program.
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After confirming suitability for the service, we then carefully match the client with a suitable volunteer (or volunteers), based on location, availability, and interests. An introductory visit is arranged so everyone can meet.
